Due to the nature of the air tubes, these headsets are fragile and require proper care. We have a 90 day replacement guarantee for manufacturer defects. You also have the option to ADD our TECH WELLNESS CARE insurance policy to replace broken headsets ONE TIME FOR up to one year from purchase. *Return broken headsets to Tech Wellness and we'll send you a new replacement headset. POLICY MUST BE ADDED AT TIME OF ORIGINAL PURCHASE.
Return broken or non-working Safertech Headset to the address under Shipping And Returns with your original order number and/or email address used to purchase the Safertech Headsets and Tech Wellness will send a replacement to the address on the original order.