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Data Policy Transcript Instagram

Copy of emails to and from instagram regarding privacy policy and camera question March 29,2019 and March 31


Thanks for your question about the kinds of information Facebook collects. Please read the section of our Data Policy below to learn more:

To provide the Facebook Products, we must process information about you. The types of information we collect depend on how you use our Products. You can learn how to access and delete information we collect by visiting the Facebook Settings and Instagram Settings.

Things You and Others Do and Provide

1. Information and content you provide. We collect the content, communications and other information you provide when you use our Products, including when you sign up for an account, create or share content, and message or communicate with others. This can include information in or about the content you provide (like metadata), such as the location of a photo or the date a file was created. It can also include what you see through features we provide, such as our camera, so we can do things like suggest masks and filters that you might like, or give you tips on using portrait mode. Our systems automatically process content and communications you and others provide to analyze context and what’s in them for the purposes described below. Learn more about how you can control who can see the things you share here:

* Data with special protections: You can choose to provide information in your Facebook profile fields or Life Events about your religious views, political views, who you are “interested in,” or your health. This and other information (such as racial or ethnic origin, philosophical beliefs or trade union membership) could be subject to special protections under the laws of your country.

2. Networks and connections. We collect information about the people, Pages, accounts, hashtags and groups you are connected to and how you interact with them across our Products, such as people you communicate with the most or groups you are part of. We also collect contact information if you choose to upload, sync or import it from a device (such as an address book or call log or SMS log history), which we use for things like helping you and others find people you may know and for the other purposes listed below.

3. Your usage. We collect information about how you use our Products, such as the types of content you view or engage with; the features you use; the actions you take; the people or accounts you interact with; and the time, frequency and duration of your activities. For example, we log when you’re using and have last used our Products, and what posts, videos and other content you view on our Products. We also collect information about how you use features like our camera.

4. Information about transactions made on our Products. If you use our Products for purchases or other financial transactions (such as when you make a purchase in a game or make a donation), we collect information about the purchase or transaction. This includes payment information, such as your credit or debit card number and other card information; other account and authentication information; and billing, shipping and contact details.

5. Things others do and information they provide about you. We also receive and analyze content, communications and information that other people provide when they use our Products. This can include information about you, such as when others share or comment on a photo of you, send a message to you, or upload, sync or import your contact information.

Device Information

As described below, we collect information from and about the computers, phones, connected TVs and other web-connected devices you use that integrate with our Products, and we combine this information across different devices you use. For example, we use information collected about your use of our Products on your phone to better personalize the content (including ads) or features you see when you use our Products on another device, such as your laptop or tablet, or to measure whether you took an action in response to an ad we showed you on your phone on a different device.

Information we obtain from these devices includes:

- Device attributes: information such as the operating system, hardware and software versions, battery level, signal strength, available storage space, browser type, app and file names and types, and plugins.

- Device operations: information about operations and behaviors performed on the device, such as whether a window is foregrounded or backgrounded, or mouse movements (which can help distinguish humans from bots).

- Identifiers: unique identifiers, device IDs, and other identifiers, such as from games, apps or accounts you use, and Family Device IDs (or other identifiers unique to Facebook Company Products associated with the same device or account).

- Device signals: Bluetooth signals, and information about nearby Wi-Fi access points, beacons, and cell towers.

- Data from device settings: information you allow us to receive through device settings you turn on, such as access to your GPS location, camera or photos.

- Network and connections: information such as the name of your mobile operator or ISP, language, time zone, mobile phone number, IP address, connection speed and, in some cases, information about other devices that are nearby or on your network, so we can do things like help you stream a video from your phone to your TV.

- Cookie data: data from cookies stored on your device, including cookie IDs and settings. Learn more about how we use cookies in the Facebook Cookies Policy ( and Instagram Cookies Policy (

Information from Third-party Partners

Websites, apps and businesses you visit or use can send us information through Facebook Technologies they use, including our social plug-ins (such as the Like button), Facebook Login, our APIs and SDKs, or the Facebook pixel or Instagram pixel. These partners provide information about your activities off Facebook, including information about your device, websites you visit, purchases you make, the ads you see, and how you use their services, whether or not you have a Facebook account or are logged into Facebook. For example, a game developer could use our API to tell us what games you play, or a business could tell us about a purchase you made in its store. To learn more about how we use cookies in connection with Facebook Technologies, review the Facebook Cookies Policy and Instagram Cookies Policy.

We also receive information about you directly from partners who confirm they have the rights to provide us with your information, such as companies that gather publicly available information or help other businesses (such as retailers) identify or reach people interested in their products or services, or from research partners we collaborate with for the purposes described below. This can include demographic information, purchases and other interactions with businesses

Learn more about the types of partners we receive data from here:

If you have another question or concern, please visit Privacy Basics ( or our Help Center ( for additional information. 

If you have more questions about our Data Policy (, please reply to this email.


The Instagram Team

That Didn’t Exactly Answer my question . . . So I Tried Again

Thank you for your reply.

I’m concerned about what’s collected with your tools — like the Instagram Camera(and other tools.) Your policy says in “Content You Provide” can include what you see through features, such as your camera. Does that mean when I do a “Live” or Post a Story or just when I’m about to do a story — but have the camera on when and I’m in the Instagram app, or it is enabled or running — Is Instagram is seeing and collecting what’s being viewed in the camera lens?

What if I delete a story or do not post the story, just record it. Does Instagram consider that “Information and Content You Provide” because I am using an Instagram product i.e. the camera as I’m creating a video that I may or may not post?

Thank you,


And Then Jack With Privacy Operations at Facebook Replied


Thanks for contacting us. We’ve reviewed your report, and it looks like you’re objecting to the processing of all of your data. However, to provide you with Instagram, we need to be able to collect and use certain types of information about you. The types of information we collect about you depend on how you use our products. If we were to stop all processing of your data, you wouldn’t be able to use Instagram.

We’ve updated our Terms ( ) to explain the services we offer as well as our Data Policy ( ) to make it easier to understand the data we collect and how we use it in Instagram and other Facebook Products. Here are a few examples of what you’ll find in our updated Terms and Data Policy:

- Personalized experience: Everyone’s experience on Instagram is unique, and we’re providing more information on how this works. We explain how we use data and why it’s needed to customize the posts and ads you see, as well as the accounts we suggest.

- What we share: We will never sell your information to anyone. We have a responsibility to keep people’s information safe and secure, and we impose strict restrictions on how our partners can use and disclose data. We explain all of the circumstances where we share information and make our commitments to people more clear in the “How is this information shared?” section of the Data Policy.

- Advertising: Our Data Policy explains how we decide which ads to show you in the “How do we use this information” and “How is this information shared” section of the Data Policy. We don’t share your information with advertisers.

While we need to process your data so that you can use Instagram, you have many ways to control your data. This includes settings to make sure you share only what you want with the people you want to see it. 

Learn how to customize your privacy settings so you’re in control of your Instagram experience:

We hope this helps, but please let us know if you have any other questions or concerns.


Jack, Privacy Operations
Privacy Operations


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